Last updated: August 24, 2026
Privacy Policy
This Privacy Policy describes how J.R. Tharpe Trucking Co. ("Company," "we," "us," or "our") collects, uses, and protects information you provide when using our website, our contact forms, quote and booking requests, and SMS communications. By using our services, you agree to the practices described in this policy.
1. Mobile Number & Messaging Data Protection
We do not share, sell, rent, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Your phone number is used exclusively for J.R. Tharpe Trucking Co. recruiting communications. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services used to deliver messages on our behalf.
2. Information We Collect
Information You Provide Directly
We collect information you voluntarily submit through our contact form, quote requests, driver applications, and phone or text conversations, including:
- Name, email address, and phone number
- Company name, type, and business address
- Shipment, load, and service details
- SMS and email opt-in consent records
Information Collected Automatically
When you visit our website, we may collect certain information automatically, including your IP address, browser type, pages visited, and time spent on the site. This information is used to improve our website and services.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide freight quotes
- Coordinate, schedule, and dispatch transportation services
- Send pickup and delivery confirmations, status updates, and follow-up communications
- Send marketing and promotional messages if you have separately opted in
- Improve our website, services, and customer experience
- Comply with applicable legal and regulatory obligations
4. SMS Communications
By providing your phone number and opting in via our contact form or booking page, you consent to receive text messages from J.R. Tharpe Trucking Co. Your consent is not a condition of any purchase or service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services used to deliver messages on our behalf.
You may opt out at any time by replying STOP to any message. For help, reply HELP or contact us at (434) 290-4240.
Messaging disclosures:
- Message and data rates may apply
- Message frequency varies
- Reply STOP to opt out
- Reply HELP for help
5. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service providers: We may share information with trusted third-party vendors who assist in delivering our services (e.g., SMS delivery platforms, dispatch and logistics software, scheduling tools). These providers are contractually obligated to protect your information.
- Legal compliance: We may disclose information when required by law or to protect the rights and safety of our business and customers.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
6. Data Security
We maintain reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. Customer records are retained for the duration of the business relationship and for a reasonable period thereafter in accordance with our service agreements and applicable transportation recordkeeping requirements.
8. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information. To exercise any of these rights, please contact us using the information below. We will respond to all requests within a reasonable timeframe.
9. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser. Disabling cookies may affect certain features of our website.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
11. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website or services after changes are posted constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
- J.R. Tharpe Trucking Co.
- 401 Pisgah Church Rd, Rice, VA 23966
- Phone: (434) 290-4240
